Cape Town, South Africa (PANA) – Cape Town International Airport has been ranked second-best worldwide, according to a new global passenger survey.
The Airhelp survey, which takes into account customers' opinions on an airport's on-time performance, customer service delivery, and food and stores, ranked 239 airports from 69 countries.
Johannesburg's OR Tambo International Airport ranked sixth overall on the global list.
More than 17,500 scores (ranking the different categories out of 10) were given by passengers for their flights between 1 May 2023 and 30 April 2024.
Cape Town had an overall score of 8.5, while Doha Hamad Airport achieved a score of 8.52 at the top of the list. Chubu Centrair Airport in Japan was ranked third.
Other African airports featured on the list were the Moroccan Marrakesh Menara Airport and Casablanca Mohamed V Airport, which were ranked 168 and 214, respectively. Tunis Carthage Airport in Tunisia was also ranked last on the list at 239.
-0- PANA CU/MA 16July2024
